Welcome to Stellar Digital Lab. By accessing this website or using our services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.
Stellar Digital Lab provides outsourcing and digital business support services including data entry, virtual assistant services, data processing, ecommerce support, business process outsourcing, and other related digital solutions.
You agree to use this website only for lawful purposes and in a manner that does not harm, disrupt, or interfere with the website, its services, or other users.
Unauthorized use of this website, including attempting to gain unauthorized access to systems or data, may result in legal action.
All projects and services are subject to mutual agreement regarding scope, pricing, timelines, deliverables, and communication terms.
Any changes requested after project approval may affect pricing, delivery schedules, and project scope.
Clients are responsible for providing accurate information, project requirements, approvals, files, credentials, and necessary communication required for successful project completion.
Delays caused due to missing information, late approvals, or lack of communication from the client side may impact delivery timelines.
Payments must be made according to agreed invoices, contracts, or service terms. Failure to complete payments within the agreed timeline may result in service suspension or project delays.
For international clients, payments may be processed through international payment gateways or banking channels. Any transaction fees, taxes, currency conversion fees, or bank charges shall be the responsibility of the client unless otherwise agreed.
Due to the nature of digital and outsourcing services, refunds may not be applicable once work has commenced or project resources have been allocated. Refund requests, if applicable, will be reviewed on a case-by-case basis.
We value client privacy and confidentiality. Any business information, files, credentials, documents, or project-related materials shared with us will be handled securely and used only for project-related purposes.
Upon full payment completion, final approved deliverables developed specifically for the client shall become the property of the client unless otherwise agreed in writing.
Stellar Digital Lab reserves the right to display non-confidential work, portfolio examples, or project samples for promotional and marketing purposes unless restricted through a written agreement.
Our services may involve third-party software, tools, hosting providers, payment gateways, APIs, or platforms. We are not responsible for downtime, technical issues, policy changes, or errors caused by third-party providers.
While we strive to maintain uninterrupted services and website availability, we do not guarantee that the website or services will always remain error-free, uninterrupted, or fully secure.
Stellar Digital Lab shall not be liable for any indirect, incidental, special, or consequential damages including business loss, data loss, revenue loss, or service interruption arising from the use of our services or website.
As we work with clients globally, users accessing our services from outside India are responsible for ensuring compliance with their local laws, regulations, taxes, and legal requirements.
We reserve the right to suspend or terminate any project, account, or service if a client violates these Terms & Conditions, engages in unlawful activities, or fails to meet agreed obligations.
We may update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or services after modifications indicates acceptance of the updated terms.
If you have any questions regarding these Terms & Conditions, you may contact us through the Contact Us page available on our website.
