At Stellar Digital Lab, we are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
We may collect personal information including your name, email address, phone number, company name, project details, and any other information you voluntarily submit through our contact forms, emails, or communication channels.
We may also collect technical information such as IP address, browser type, device information, cookies, and website usage data to improve user experience and website performance.
Your information may be used for the following purposes:
• To respond to inquiries and provide requested services.
• To communicate regarding projects, support, or updates.
• To improve our website, services, and customer experience.
• To process business operations and maintain internal records.
• To comply with legal obligations and international business requirements.
As we work with clients globally, your information may be processed, stored, or transferred across international locations where our team, partners, or service providers operate. By using our services, you consent to such international data transfers in accordance with applicable privacy laws.
We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration. However, no online transmission or storage system can be guaranteed as completely secure.
We understand the importance of confidentiality while handling client projects and business information. Any data, files, credentials, or project-related materials shared with us will be treated with strict confidentiality and used solely for project execution and communication purposes.
Our website or services may include integrations with third-party tools, platforms, payment gateways, analytics providers, or external links. We are not responsible for the privacy practices or policies of third-party websites or services.
Our website may use cookies and similar technologies to enhance browsing experience, analyze traffic, and improve website functionality. Users may choose to disable cookies through their browser settings.
Depending on your location and applicable laws, you may have rights to request access, correction, deletion, or restriction of your personal information. You may contact us regarding any privacy-related requests.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our website or services after updates constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy or your personal data, you may contact us through the information provided on our Contact Us page.
Welcome to Stellar Digital Lab. By accessing our website or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
We provide digital outsourcing and business support services including but not limited to data entry, virtual assistant support, data processing, ecommerce support, business process outsourcing, and related digital solutions.
Clients are responsible for providing accurate project requirements, necessary access, content, approvals, and communication required for successful project completion.
Any delays caused due to incomplete information, late approvals, or unavailable communication from the client side may affect delivery timelines.
All payments must be completed as per agreed project terms, invoices, or service agreements. Delayed payments may result in project hold, suspension of services, or additional charges where applicable.
For international clients, payments may be processed through approved international payment gateways or banking channels. Clients are responsible for any applicable transaction fees, taxes, or currency conversion charges.
Both parties agree to maintain confidentiality regarding any business, project, technical, or operational information shared during the course of the project or service engagement.
All materials, documents, files, and deliverables created for clients shall remain the property of the client upon full payment completion unless otherwise agreed in writing.
We reserve the right to showcase non-confidential project work, portfolio samples, or case studies for promotional purposes unless restricted by written agreement.
While we strive to provide accurate and efficient services, we do not guarantee uninterrupted website availability, error-free performance, or specific business outcomes resulting from our services.
Our services may involve the use of third-party tools, software, hosting providers, or platforms. We are not responsible for outages, errors, policy changes, or issues caused by third-party services.
We reserve the right to suspend or terminate services if any client violates these Terms & Conditions, engages in unlawful activities, or fails to fulfill agreed obligations.
Stellar Digital Lab shall not be held liable for any indirect, incidental, business, financial, or consequential losses arising from the use of our website or services.
Clients using our services from outside India are responsible for ensuring compliance with their respective local laws, regulations, and business requirements.
We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of the updated terms.
For any questions regarding these Terms & Conditions, you may contact us through the Contact Us page available on our website.
